Change public IP without downtime.

ELASTX is adding a new DDoS protection service and other services that doesn’t work our legacy IP address ranges. That’s why we now have deprecated all IP addresses starting with 88.80 and 192.121. In Jelastic PaaS you can easily switch to new IP addresses by yourself in seven simple steps without any downtime.     

Difficulty: Novice 

step1.png  

STEP 1
Start with verifying that the node use an deprecated IP.
Expand your environment and look for a public IP under NodeID. A deprecated IP-address starts with either 88.80 or 192.121

Caution: If a public IP won't show it is likely that the environment is using the shared load balancers within the Jelastic plattform. This can be easily verified with a lookup. If your environment answer with 217.61.245.31 or 217.61.245.32 the shared load balancers are in use.
If this is the case, do not proceed with this guide.

step2.png 

 

STEP 2
If you hoover with the mouse next to your public IP, a icon for attaching or detaching IPs will appear.

Click on +

step3.png 

 

STEP 3
Attach a new IP by raising the number of IPs to 2.

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  STEP 4
Verify that your environment have been assigned a new IP address that starts with 217.61 or 212.237.

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STEP 5
Update relevant DNS records at your DNS provider to point to the new IP address.

Please keep in mind that your DNS change can take up to 24 hours before it’s completely propagated worldwide. You can verify your DNS propagation
here: DNS Checker - Worldwide DNS Propagation Checker

Caution: In the next step we will go through how to detach the deprecated IP. It won't be possible to attach a deprecated IP once it's detached. Once ready to remove the deprecated IP, proceed to the next step. 

 

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  STEP 6
Press the Detach IP button to the right of the IP address that you wish to remove from your environment.

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STEP 7
Confirm the detachment.

 

THATS IT!
If something in this guide is unclear or if you have any questions, contact our support through the usual channels.

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